Review our articles below to get the latest information and insights for your business and the industry!

September 27, 2023

9 Checkpoints to Evaluate Your Community

Review Community Objectives

Revisit the goals you set for your community at the beginning of the year. Are they still aligned with the evolving needs of your members? If necessary, refine your objectives to reflect the current community landscape.

Analyze Engagement Metrics

Dive into engagement metrics such as likes, comments, shares, and active members. Identify patterns: What types of posts generate the most interaction? Are there certain topics that resonate better than others?

Evaluate Platform Performance

If you manage multiple platforms, assess their performance individually. Which platforms are driving the most valuable engagement? Consider focusing your efforts on the platforms that yield the best results.

Assess Community Health

Gauge the overall health of your community. Are there signs of toxicity or negative interactions? Address these issues promptly to maintain a positive and welcoming environment.

Refine Content Strategy

Review the content you've shared within the community. Does it align with members' interests and challenges? Adjust your content strategy to provide value and foster meaningful discussions.

Listen and Learn

Revisit feedback from community members received throughout the year. Are there recurring suggestions or concerns? Address these insights to show your dedication to the community's betterment.

Celebrate Community Milestones

Acknowledge community milestones, both big and small. This fosters a sense of belonging among members and strengthens the community's bonds.

Explore New Engagement Avenues

Research emerging engagement trends. Are there new formats such as live videos, Q&A sessions, or interactive challenges that could invigorate community participation?

Collaborate with Influential Members

Identify active and influential members within your community. Collaborate with them to co-create content or initiatives, amplifying their voice and further engaging the broader community.

Well you have the check point areas, but the question is, now what will you do with them? Be intentional in your community and your community will be intentional with you!


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Virtual Events Done Right: Engaging Your Community in the Digital Space

July 31, 20232 min read

When is the last time you planned a virtual event? Well if you haven't, then you probably should. Virtual events have emerged as a powerful alternative for maintaining connections and engagement within online communities in a world where physical gatherings have been challenged.

As digital platforms continue to evolve, so do the opportunities to create impactful virtual events that resonate with your target audience. Whether you're an entrepreneur, a community manager, or a digital marketer, mastering the art of virtual events can open doors to fostering meaningful interactions and strengthening your online community.

Let's break down how to do Virtual Events, the right way!

Planning for Success

Behind every successful virtual event is a well-thought-out plan.

Start by identifying your objectives:

What do you want to achieve with this event?

Whether it's sharing knowledge, building brand awareness, or simply providing an enjoyable experience, having clear goals will guide your event's structure and content. Consider the format – webinars, workshops, panels, or networking sessions – that aligns best with your objectives.

Audience-Centric Approach

Understanding your target audience is paramount.

What are their interests, pain points, and preferences?

Tailor your event content to provide value to your audience. Incorporate interactive elements like polls, Q&A sessions, and live chats to encourage participation and make attendees feel heard.

Promotion and Engagement

Promote your event across various channels, leveraging your website, social media, email newsletters, and any relevant partnerships. Craft compelling event descriptions and visuals that convey the event's essence and benefits.

Create a sense of anticipation, but also provide clear instructions for registration and participation. Engage potential attendees with teasers, behind-the-scenes glimpses, or speaker introductions to build excitement.

Seamless Execution

Technical glitches can be frustrating and undermine the attendee experience. Familiarize yourself with the chosen platform's features and conduct thorough tests to ensure everything runs smoothly.

Prepare a backup plan for any unexpected hiccups. During the event, have a dedicated team member or moderator to manage chats, troubleshoot issues, and keep the event flowing seamlessly.

Post-Event Engagement

The end of the event doesn't mark the end of your engagement. Follow up with attendees by sharing event highlights, recordings, or key takeaways. Encourage discussions and feedback through post-event surveys or interactive follow-up content. Keep the momentum going by nurturing the connections formed during the event.

Continual Improvement

Every event is a learning opportunity. Analyze data such as attendance rates, engagement metrics, and attendee feedback to evaluate the event's success. What worked well? What could be improved? Use these insights to refine your approach for future virtual events, making each one better than the last.

Listen, I've had my share of virtual event that crashed and some that exceeded my expectations. But in this digital age, virtual events are necessary for community building, brand visibility, and meaningful interactions. As you adapt to the evolving landscape of digital engagement, mastering the art of virtual events will become a powerful tool in your community management arsenal. Let me know

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Monique Davis

Monique S. Davis, is an author and talent & marketing strategy leader who has written books such as "Respect the Code" and "Reverse Job Sourcing". As a talent & marketing strategy leader, Davis is known for her expertise in building and maintaining high-performing teams, and for her commitment to creating positive and inclusive work environments. Through her writing and speaking engagements, Davis has become a respected voice in the field of talent management and career development.

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